Thank you for purchasing bookcases from CozyLease Furnishings LLC (including floor-standing, modular, ladder-style, wall-mounted, and foldable bookcases, among others). To ensure you are fully informed regarding our shipping process, delivery timelines, and related policies, we have compiled the detailed information below.

  1. Delivery Area
    We currently provide delivery services exclusively within the United States.
    International shipping is not available at this time; please ensure that you provide a valid U.S. shipping address.
  2. Shipping Methods and Carriers
    We partner with several professional logistics companies to ensure your items are delivered safely and on time:
    UPS (United Parcel Service) – Offers standard, expedited, and tracking services.
    FedEx – Offers ground and express shipping services.
    USPS (United States Postal Service) – Used for the delivery of select small items or shipments to remote areas.
    DHL (Select regions only) – Offers expedited shipping services.
    Shipping methods and costs are automatically calculated based on the item’s dimensions, weight, and the shipping address provided; these details will be displayed on the checkout page.
  3. Processing Time
    Order Processing Time: Typically completed within 1–3 business days.
    Shipment Dispatch: Items are handed over to the logistics carrier immediately upon completion of processing.
    During holidays or peak promotional periods, order processing times may be extended; we will notify you via email or SMS in such instances.
  4. Estimated Transit Time
    Estimated delivery time is 3–7 business days, depending on the distance to the shipping destination.
    The times listed above are estimates for reference purposes only and do not include order processing time or delays caused by uncontrollable factors (such as weather conditions, traffic congestion, or delivery to remote areas).
  5. Shipping Information
    Shipping costs are calculated based on the order total, weight, and delivery address.
    Shipping charges will be clearly displayed on the checkout page; please review and confirm them before completing your purchase.
  6. Shipment Tracking
    A tracking number is provided for all shipped orders.
    You can track the real-time delivery status of your order via the shipping carrier’s official website or through the order tracking feature on our website.
  7. Receiving Your Order
    Please ensure that the delivery address is accurate and complete, and that someone is available to sign for the package upon arrival.
    If you notice any damage to the product packaging upon receipt, please take photographs immediately and contact both the shipping carrier and our customer service team.
    In the event of delivery delays or lost packages resulting from a lack of a recipient to sign for the shipment, we will assist you in resolving the issue on a case-by-case basis.
  8. Contact Us Regarding Shipping Issues
    If you have any questions regarding delivery, logistics, or shipping transit times, please contact our customer service team:
    Company Name: CozyLease Furnishings LLC
    Company Address: 6019 N SAUGANASH AVE, APT 2 — CHICAGO, IL 60646
    Phone: +1 5169702982
    Email: carlos@cozyleasefurnishings.shop
    We are here to assist you in tracking your shipment status, resolving any transportation-related issues, and ensuring the safe delivery of your products.